Exchanges/Returns

From the moment of delivery, you legally have 14 days to exchange or return items. All items must be unworn. Unpacking and using the item is only permitted to assess whether you wish to keep it. Please also ensure that all item tags are still properly attached. Do not cut off the labels while trying them on, and be mindful of the smell! We also ask that you take good care of the packaging. The polybag must be properly sealed in our warehouse so that the items can be properly restocked. Unfortunately, we cannot issue a refund for incorrectly returned items. For more information, please see our terms and conditions.

If you want to exchange or return an item, you can easily register this via our website: https://returns.reveni.io/kou-sportswear

Do you have questions about the progress of your return request? Log in via this link:

https://customers.reveni.io/kou-sportswear

If you have any further questions, please send an email to retour@kou-sportswear.com, including your order number.